Lead times for custom frame work is 1-4 weeks not including shipping time.
Lead times for slide milling is apx 8-12 weeks not including shipping time.
Customers can ship their items to us however they chose. We will accept all packages. That being said…..
“unauthorized persons” (NOT an FFL, or active duty LEO / MIL) must ship handguns, and serialized handgun receivers / frames via “common carrier” (UPS / FedEx), and are not mailable via USPS. “Authorized persons” (FFL’s, or active duty LEO / MIL) must ship handguns and serialized handgun receivers / frames via “common carrier” UNLESS they are being shipped to an “authorized person”, and fill out PS 1508 form with USPS. In all cases, the sender is required to notify the shipper that the package contains a firearm(s). UPS and FedEx policies both require handguns and serialized handgun receivers / frames to be shipped via “next day / overnight air” services. USPS policies can be found here, UPS’ here, and FedEx’s here. When shipping your items back to you, we are required to follow these guidelines, and as such, so must you when selecting your return shipping options. GLCW also requires any serialized frames / receivers shipped to residential address’ to require adult signature confirmation of delivery. With the affordability of a USPS flat rate small box vs any “overnight” services, and depending on where you live, it may be more affordable to ship that way via a local FFL. If you still have questions on this, please email us. If you think this is stupid, please email your elected officials. Any other items may be shipped however the customer wishes.
*Local pickup / drop off is only an option if you have received prior approval from us. Please do not select local drop off / pick up unless you have received prior approval from us.
*We do not provide shipping updates or package receipt confirmations. Please use your provided tracking number for updates.
*Stipple sample cards are representations only. All work is performed by hand, and every polymer is different. Actual results may vary.
*Custom patterns / textures are available upon request.
Recommended when maximum texture is desired. Ie: Dedicated duty, or competition guns.
Medium texture is the middle ground. Recommended for everyday carry, competition, or duty.
Carry texture is recommended when minimal texture is desired. Ie: If the gun is to be carried against bare skin.
For custom work, we appreciate checks sent with your gun to avoid unnecessary CC fees. However, we are happy to accept CC payments for those orders as well. For parts / gear / other orders where a gun is not being sent in for modification, CC is the best option.
COD is only an option if you have received pre-approval from us. Please do not select COD as your payment option if you have not received prior approval from us.
If you are planning on utilizing one of our dealers for shipping / transfer, you MUST place the order with that dealer. Please do NOT place an order with us online if you are planning on using a dealer for shipping / transfer.
We are an 01 licensed federal firearms licensee. A copy of our FFL can be found here.
Though minimal, light colored frames such as “FDE”, or “Sand” may be slightly discolored in stippled areas.
If an aftermarket magwell is to be installed, please include it with the firearm to be customized. Stippling the area under where a magwell is to be located can cause fitment issues.
Areas customized, but not stippled will have a non-factory, smooth, matte finish.
To obtain mil / leo discount, customers must email us their credentials. We will then send a discount code to be entered at checkout.
Q: How do I know what size my frame is?
A: A general guideline for frame size is as follows: Large frames are generally 17+ rnd double stack models like the Glock 17, or S&W M&P full size. Medium frames are generally 10-15 rnd double stack models like the Glock 43x/48/26/19 or M&P compact. Subcompact frames are generally <10 rnd, single stack models such as Glock 43, or M&P Shields. If you are still unsure, just ask.
Q: I just ordered custom work, what do I need to send?
A: If only frame work is being performed, then we only need the stripped frame, and any after market parts not purchased from GLCW to be installed on it.
Q: Why am I being asked to pay for shipping when I’m already paying to send my gun to you?
A: Because we have to send it back to you.
Q: I received a shipping notification that a label has been created, does that mean my order has shipped?
A: No, it means a label has been created. For tracking information, please use the tracking number.
Q: I am going to be adding other aftermarket parts to my gun. Can I just get them from GLCW?
A: Yes. We can acquire, and install just about anything you need.
Q: Do you sell guns?
A: Yes – We can generally order most firearms. Please just send us an email if you desire to purchase a firearm through us. Please note, that all new firearm purchases must be shipped to an FFL for transfer to the customer.
Q: I want (XXXX), but I don’t see it on your page. Can / will you do / acquire that?
A: If you don’t see what you’re looking for, ask. You may email, or call us to find out if we offer what you are looking for.
Q: Where can I see, and actually FEEL GLCW work?
A: Customers may now order sample cards of our stipple patterns available in our custom shop. They can also stop at a number of great stores carrying GLCW display models like ATEi in Taylor, MI, Not Just Guns in Mason, MI, Ann Arbor Arms in Ann Arbor, MI, or CMP Distributors in Lansing, MI during business hours to see in stock items. Or, customers can also see GLCW guns and grow their skills as shooters at training courses with one of the great firearms trainers we are proud to call family like Michigan Defensive Firearms Institute (MDFI), DMI Performance, Onsight Firearms Training, or Defensive Training Group.
Q: Can I drop my gun off in person?
A: We are a home based small business and as such, do not facilitate drop offs. However, we have a number of dealers across the country like ATEi in Taylor, MI, Not Just Guns in Mason, MI, Ann Arbor Arms in Ann Arbor, MI, or CMP Distributors in Lansing, MI where customers may drop their firearms off and process their orders.
Q: Why is there an additional fee for working on Cerakoted, or other coated frames?
A: It is not possible to stipple over Cerakote, or other coatings. These coating must be meticulously sanded off the area to be customized without going outside of those areas at all. This is a very detailed, and time consuming process.
Q: I have a gun that I, or someone else ruined by trying frame work ourselves. Can you fix it?
“GLOCK”, “Smith & Wesson”, “M&P”, “CZ”, “Sig Sauer”, “FN”, “Magpul”, “Cerakote” and “Hanes” are registered trademarks of their respective companies, and is one of many trademarks owned by these companies. Neither GLCW, nor this site is affiliated in any manner with, or otherwise endorsed by, these companies. The use of these trademarked terms on this page is merely to advertise the sale and customization of their products, pistols, parts, or components.
Q: I am military / first responder. How do I get my discount?
A: Simply email us a copy of your dept id to firstname.lastname@example.org and we will send you a code to use at checkout.